Refund policy

Product guarantee

- Defects in the purchased products are covered by the legal guaranty according to the applicable laws.

- If you have a complaint regarding evident material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by organizing the return in your personal area for this reason or by contacting our Customer Service.

- We are under a legal duty to supply products that are in conformity with the contract. Nothing in these terms will affect your legal rights and remedies.

- We will replace products (or, where relevant, the faulty part) free of charge or, refund to you the price of the products through bank transfer. This only applies if the instructions governing the use of the products have been followed. We will not have any further liability in respect of the products. This does not affect your statutory rights as a consumer.

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